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Home Warranty
New Home Warranty
All our new homes come with standard 1-2-10 year RWC
warranty. Ten year warranties have been an effective way to deal
with a variety of issues including customer service, marketing,
government financed loans and mandated new home legislation.
10 Year Full Coverage Warranty
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1 year of coverage on workmanship
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2 years of coverage on selected portions of
your home.
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10 years of coverage on major structural
components
NEW OPTION IS NOW AVAILABLE FOR REMODELING
WARRANTY
Choosing a qualified Contractor to undertake a home improvement project can
sometimes be a challenge. These days, most anyone can be labeled a “Contractor”
regardless of experience or background. As a result, the home remodeling
industry has experienced somewhat of a “black eye” due to a few unprofessional
contractors providing inferior workmanship and creating a poor image for the
industry as a whole.
Often the decision to remodel leads to more choices and even more questions on
the part of the homeowner. What are the Contractor's qualifications? What kind
of guarantee is provided? Is there any choice in the warranty offered? How do I
know if the Contractor chosen for the job is experienced and professional? What
happens when there is a disagreement? RWC’s Remodeler Warranty addresses many of
these issues and concerns for Contractor and their Customers. This flexible
warranty allows for customization based on each project and specific needs of
the Customer. Two unique coverage options are available:
3-Year Workmanship & Materials Coverage
5-Year Structural Coverage with 1-Year Workmanship & Materials Coverage
The Contractor’s responsibility is limited to the first year with RWC’s Insurer
providing the protection in subsequent years.
To offer RWC protection, each Contractor must have a history of financial
stability, technical competence in constructing quality renovations, and good
customer references. Those who meet the screening criteria qualify to provide
their customers with RWC’s written, insurance-backed protection. The warranty
also provides a process to resolve disputes about the quality of the work,
should any develop. Having a written warranty effectively reduces
misunderstandings that can result from a verbal agreement and a handshake. If,
for any reason, an RWC Remodeler is unable to fulfill his/her warranty
obligations, RWC’s Insurer will do so.
With the growth anticipated in the Remodeling industry as forecasted by the
Harvard study, the future of Remodeling looks bright. The challenge will be for
the individual Contractor to market his reputation, carve out a piece of this
market for his/her own, and protect the business from undue liability. In
today’s world, providing any type of construction service without an
independently written warranty to back you, is very much a “high wire act.”
Whether it is calming a customer’s concerns or averting a full-fledged lawsuit,
RWC’s resolution process, which includes binding arbitration when needed, works
effectively to resolve disputes. Take your chances and go it alone in a court of
law before a jury of 12 homeowners…or…let an experienced warranty provider
mediate the issues putting the complaint on a fast track to resolution.
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